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Frequently Asked Questions
What are the shipping costs and delivery times?
Shipping is always free, with orders typically processed and dispatched within 24-48 hours of purchase, excluding weekends and public holidays. The estimated delivery time is 5-8 business days.
How can I track the status of my order?
Once your order has been dispatched, you will receive an email with a tracking number. Use this number to track the status of your order on this page.
What should I do if I want to return my order?
You can request a return within 14 days of receiving your product. You will be responsible for the return shipping, unless the product is damaged or the error is on our part.
What payment methods do you accept?
We accept various payment methods, including Visa, Mastercard, American Express, and Maestro.
Need more help? Our support team is here for you.Average response time: 24 hours