Shipping policy

At Fasoni, we understand the importance of timely and reliable shipping to enhance your shopping experience. Please take a moment to review our shipping policy:

Processing time

Orders placed before 11:00 AM, Monday to Saturday, are typically processed and shipped within 24-48 hours of purchase, excluding Sundays and holidays. During peak seasons or promotional periods, processing times may vary. We appreciate your patience during these times.

Shipping method

We offer standard delivery with tracked delivery to meet your needs and allow you to easily track your order.

Postage costs

All orders ship for free to all countries including: The United Kingdom, Australia, Ireland, New Zealand, Canada, South Africa, Poland, United Arab Emirates, Greece, Hungary, Romania, Slovakia, Czech, Chile, Italy, Spain, France, Ukraine, Denmark & USA.

Delivery time

Orders placed before 11 AM, Monday to Saturday, have an estimated delivery time of 5-8 working days for the The United Kingdom, Australia, Ireland, New Zealand, Canada, South Africa, Poland, United Arab Emirates, Greece, Hungary, Romania, Slovakia, Czech, Chile, Italy, Spain, France, Ukraine, Denmark & USA. Please note that unforeseen circumstances, such as weather delays, customs clearance, or carrier issues, may affect delivery times.

Change of address

Would you like to change the shipping address after placing your order? Please contact us as soon as possible. We will do our best to process your request, but cannot guarantee changes once the order has been shipped.

Cancellation of an order

Orders can be canceled within 2 hours of purchase. Please contact our customer service at info@fasoni.uk and have your order number at hand. We take care of the rest.

Contact

Do you have questions or would you like more information about our shipping policy? Please contact us:

Email: info@fasoni.uk
Phone: +31 623211513

Our customer service is available at the following times:

  • Monday to Friday: 8:00 AM - 5:00 PM
  • Saturday and Sunday: 10:00 AM - 4:00 PM

We aim to respond to your message within 24 hours.

Address:
Fasoni
Printer 20-A
7741 MD, Coevorden
The Netherlands